Orders are processed Mon-Fri during normal business hours.
You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.
MasterFlow exclusively ships via FedEx Ground or USPS on all orders. MasterFlow will only ship to the fifty U.S states which excludes all other international destinations. In the event that you, the customer, places an order to an International address not listed above, MasterFlow reserves the right to cancel your order and issue a full refund.
When will my product be shipped out?
Products will leave our warehouse within 48 hours. If you need immediate availability please use our "Live Help" feature or contact customer service.
How long will it take to receive my product?
If the product is in stock most orders are received within 4-7 business days depending on your location. Non-stock, special order and out of stock items may take 1-2 weeks to be received. If you would like to check inventory or estimated ship date please contact us.
Free Shipping Over $179.99
MasterFlow's Free Economy Ground shipping is available on online purchases totaling $179.99 or greater. This free shipping offer is good only to U.S addresses within the 48 contiguous states, which excludes Hawaii, Alaska, Puerto Rico and the U.S. Virgin Islands. Free shipping is Ground. MasterFlow reserves the right to select the carrier of our choice for this free shipping promotion.
APO/FPO Shipping (Military Address)
MasterFlow CAN ship product directly to APO or FPO addresses for an added expense via U.S Postal because MasterFlow.
Canadian Duties & Taxes
The recipient of an international Canadian shipment may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be paid by you the recipient; MasterFlow has no control over these charges and can't predict what they may be. Customs policies vary widely from city and province; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates
Items sold by MasterFlow, and shipped to destinations in the states of Arizona are subject to tax.