We are based out of Arizona. That puts most of us on west coast time. That's 3 hours ahead of you east coast people.
The fastest most bestest [sic] way to reach us is by the contact form. Submissions are sometimes responded to even in the dead of night. Definitely on the next working day. Please keep in mind the the time zones. Give us till noon on Mondays. Promise we will respond.
Using the contact form is the best way for us to solve your problem. A famous person once said, "a picture is worth a thousand words". Never was he more right than as it applied customer service inquiries. Please use the contact form and include a picture. It will help up help you.
15 Years of " Always keeping the big picture in mind" please use the contact form: